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Customer service

Alloga offers a wide range of services to the customers of our pharma partners in relation to ordering, customer service, returns processing and complaints.

Ordering/Customer Service

Ordering/Customer Service

Orders are processed swiftly and effectively by Ordering/Customer Service.

Returns

Returns

Returns and complaints are dealt with efficiently and professionally by our Returns department.

Kunden-Newsletter

Customer newsletter

For important first-hand information, you can sign up to receive the Alloga customer newsletter twice a year.

SAP

SAP: Manual customer documents

For orders, which have been processed by the new logistics system, you will find here the manual on customer documents.