Customer documents – simple, paperless and environmentally friendly

Kundendienst

The following customer documents can be sent to you easily, paperlessly and in an environmentally friendly way – either by email as a PDF or directly via an interface. Take advantage of this opportunity to register quickly and easily, and select which documents you would like to receive electronically in the future:

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The following documents can be activated upon request and sent by email as a PDF file (excluding ASN):

  • Acknowledgement of receipt
    You will receive a PDF version of the receipt confirmation by email after the order has been processed. This document lists the ordered items and shows availability for each item line. It is sent by email upon request.

  • Delivery note – your shipment overview in advance
    You will receive the delivery note as a PDF file immediately after order picking – usually already the day before the delivery. The document is sent directly to you by email and includes exactly the products that will be shipped. This allows for early planning.
    Your benefit: you know exactly what is on its way before the goods arrive.

  • Advanced shipping notice (ASN)
    You will receive a consolidated delivery note as an ASN in CSV format. The delivery contents from all manufacturers are compiled into one file and sent to you by email – typically the day before the delivery, following order picking. This overview supports your internal processes – for greater efficiency and transparency during goods receipt. If your ordering system is set up accordingly, the CSV file can be imported directly.

  • Invoice
    You will automatically receive the invoice as a PDF to the registered email address. The payment slip is included as an additional page in the PDF. Simply transfer the reference number into your e-banking solution or payment software. The PDF files can be archived electronically. No more opening envelopes, sorting, or filing paper invoices – your administrative workload is significantly reduced. You also receive the invoice earlier, which extends the period between receipt and payment.

Please select the documents you would like to receive in PDF format (you can select more than one)

Please select the documents you would like to receive in PDF format (you can select more than one)
 

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A great advantage of e-billing is that you receive invoices electronically directly in your system. These invoices can be processed in your system without having to enter them manually.

The invoice content is downloaded directly into your financial software. If you already have your own financial software and would like to optimise your accounting, e-billing is the ideal tool for optimising your processes.

Advantages of e-billing
- The invoice content is available directly in your own system and can be reused.
- Higher data quality. No more manually inputting invoices.
- Electronic archiving.
- You receive invoices via the interface from Post Finance or another e-billing provider.
- They’re processed sustainably and reduce paper consumption.

System environment
 

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Thank you for providing your contact details. We’d be happy to arrange the switch to e-billing for you.

With eBill, you receive your invoices securely and directly in online banking. You can easily check the invoices and authorise them for payment immediately.

It's that simple:

1. log in
You can log in to your financial institution's online banking as usual.

2. activate
Select "eBill" in the navigation and the service will be activated.

3. select
You can now select the invoice issuers from whom you would like to receive invoices via eBill.